Terms & Policies

ASIC Regulations

Find details of the ASIC regulatory changes introduced on 29 March 2021 and how they affect your account.
ASIC Regulations

Promotions

Terms and conditions documents for our current promotions.
Rebates Scheme - Professional Clients only
City Index Australia 40th Anniversary Tradingview Promotion
Deposit Rewards Promotion - Professional Clients only
Reactivation Promotion - Professional Clients only

Legal Documents

Professional General Terms and Conditions
Professional General Terms and Conditions (CFD & Forex)

Retail Product Disclosure Statement and General Terms and Conditions
We want to give clarity to our clients and help them understand the suitability of the product
Retail General Terms and Conditions (CFD & Forex)
Retail Product Disclosure Statement (CFD & Forex)

Retail Financial service Guide:
This document is designed to assist clients in deciding whether to use any of the services offered.
Retail Financial Service Guide (CFD & Forex)

Retail Target Market Determination
The Target Market Determination outlines the class of consumers that comprise the target market for each of the financial products offered by SFA under the City Index brand.
Target Market Determination (PDF)

Demo Account Terms:
Information you need regarding our account with City Index.
Demo Account Terms (PDF)

Privacy Policy:
This document is designed to assist clients in deciding whether to use any of the services offered.
Privacy Policy

Website Policy:
We want you to be able to use the website with a clear understanding if our conditions, please read the below.
Website Policy (PDF)

Mobile Terms: (Forex)
The mobile terms apply to your access and use of our website and mobile trading platform via a Mobile Device.
Mobile Terms (PDF)

Dispute Resolutions Policy:
We aim to provide a high standard of service, please refer to the below document for help in raise a issue.
Dispute Resolution Policy (PDF)

Advantage Trader:
The terms and conditions applicable to the use of Advantage Trader.
Advantage Trader (PDF)

Appointing Agent:
The terms and policies applicable to the appointment of an agent.
Appointing Agent (PDF)