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Trading and account support when you need it

We provide relevant support and detailed account information at every stage for all our clients. Our Trading Support service underlines our commitment to helping you trade successfully.

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Dedicated support

Get help getting started on your trading journey with our range of support services.

Setting up your new account

Our dedicated specialists will help get you started with your new account and answer your questions.

Personalised platform walkthroughs

Familiarise yourself with our award-winning platforms with help from an account specialist.

Ongoing support, round the clock

Our client services team are here 24/5 to assist with any queries or questions you may have.

Market intelligence

Enjoy expert insight and regular market analysis updates, covering trading ideas and trends.

Relationship managers

News & analysis

Receive incisive analysis straight to your inbox, covering trade ideas* and analysis across our wide range of markets.

Build your trading plan

Create a trading plan to suit your trading style with help from our team of Relationship Managers.

Trading strategy

Browse our fundamental and technical analysis portals to spot trading opportunities.

Custom tools

Discover our range of custom tools and indicators designed to help you master the markets.

_{*The information provided by City Index is not personal financial product advice. It is general in nature and provided to all users on the same basis.}

Intelligent trading tools

Boost performance

Analyse your trading habits, best and worst trades, best performing markets and more.
Boost performance
Risk Management

Trade with limited risk using our Guaranteed Stop Loss Orders.
Risk Management
News and analysis

Receive the latest analysis with advanced charts and expert views.
Market analysis
Economic calendar

The City Index Economic Calendar offers at-a-glance information on major market-moving events.
Economic calendar

Trading Academy

No matter what your current level of experience is, we can help improve your trading skills with our series of educational videos, articles and practical examples on a wide range of trading topics.

Key concepts

Master the basics of trading and start trading thousands of markets with confidence.

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Platform tutorials

Get the most from our range of award-winning platforms and apps with our free how-to demonstrations.

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Technical analysis

Discover how technical analysis can help you spot trading opportunities with our in-depth guides.

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Try a demo account

Open a City Index demo account and start practising trading risk-free today.

$20,000 in virtual funds
Full access to City Index’s award-winning platforms and apps
90 day free trial

Try a demo

Trading and account support when you need it

Intelligent trading tools

Invested in your success.