Contact us

Have any questions or queries about your City Index trading account? Contact our client support team.

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Start a live chat session

The fastest way to contact us is via our live chat. Start a new live chat session now by clicking the link below and a member of our Client Services team will respond to your query as soon as possible.

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More ways to contact us

Our team is on-hand 24/5 to help with your questions and queries.

Submit a question

Leave a message for our client services team by opening a request. We’ll be in touch as soon as possible, typically one working day.

Give us a call

Phone 0203 194 1801

Freephone 0800 060 8609

Send an email

You can send us an email to: support.uk@cityindex.com.

Clients wellbeing

Speak to us about special circumstances and your wellbeing.

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Common questions

Help & support

Our frequently asked questions provide information about trading with us, but our Client Services Team are on-hand 24/5 to answer any questions you have by chat, phone or email.

Help & support

Forgotten password

If you have forgotten your password, it's no problem at all - you can begin the account recovery process right here.

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About us

City Index is a world-leading provider with 40 years' experience in executing quality trades on financial markets.

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